If you’re not satisfied with your purchase, here’s how our return process works:
- Return window: You have 7 days from the delivery date to report an issue.
- What’s covered: We accept returns only for defective products, faults on our side, or belts made outside the specifications you ordered (e.g., wrong size, wrong engraving, wrong color).
- How to start a return: Email us at [email protected] with your order number and clear photos of the issue. We’ll review and get back to you promptly.
- Your options: Once approved, you can choose a free exchange or a full refund.
- Return shipping: If your return is approved, you can send the product back to us at no cost.
We’re committed to getting it right. If you have any questions, reach out to us at [email protected].
Where to send returns
Please do not ship anything back before contacting us. Email us first so we can approve the return and confirm arrangements — approved returns are collected or shipped at no cost to you. Once approved, returns are sent to:
Rex Championship Belts — Returns
28/1, Drigh Road, Cantt Bazaar
Shahrae Faisal
Karachi 75230
Pakistan
Belts are made to order, so returns are accepted for defects, faults on our side, or belts produced outside the specifications you ordered — as set out above.